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How do I "train" the mail server to know what is and isn't spam in my mailbox?

Contrary to popular belief, computers - especially mail servers - don't really "know" anything...

Spam - unsolicited bulk commercial email - is a huge problem on the Internet. In the beginning of 2013, reports from some Internet providers indicated that spam accounted for roughly 85% of all Internet traffic. By 2014, that figure was estimated to have risen to 88% of all Internet traffic! Think about what that means - the rest of us are forced to operate within only about 12% of the remaining Internet space. To really understand what this means, think of the Internet as a huge pipeline that is about 88% clogged!

Most of us want our email systems to just magically know what is spam and what isn't. If only it were that easy. The problem is that it is unavoidable that some emails get seen as non-spam when they aren't - and worse yet that some get seen as spam when not.

Bring into play the free email accounts such as available through Gmail, Yahoo, MSN, Outlook, and the literally hundreds of others. Spammers, like anyone else, just sign up for free with and spam with those until they are shut down. Then they just sign up for another one. It's that easy for them. This is all part of why no email provider guarantees delivery.

On most of our mail servers here at CharlesWorks, spam can be detected and isolated or eliminated. The level of that isolation and disposition varies according to which server you are on.

As a rule, CharlesWorks prefers to filter the spam messages into your spam or junk e-mail folder (again, depending upon which server you are on). This way, you have the option of searching for something that may be missing in your spam collection folder.

The login pages for the servers we currently use are shown below, from the newest and most sophisticated shown to the oldest (and least sophisticated).

The first step will be to log into your webmail. Usually that is accomplished by entering the following in a web browser (like Internet Explorer, Firefox, Safari, or Chrome to name but a few) using your own domain name:
(using the http://mail. followed by your own domain name of course!)

This will usually bring up a starter or home page you can log into the mail server with for viewing your mail over the Internet that looks like one of those below. Just click on the picture below for detailed instructions on how to train the system for spam on your particular mail server:

If your email login page looks like the one below, unfortunately, there are no user controllable spam handling capabilities on it. What that means that the server does filter out spam but simply does not save it into a spam folder where the user can check it (in case it is desired to receive that piece of email). In this case, just email and one of us will schedule moving you to our newest email system at no charge to you.




CharlesWorks Affiliations


Click here to find your domain name

Click on this picture of a Radio Shack TRS-80 to see more info about how Charles Oropallo built the Access-80 bulletin board system and put it online for people to call into with their computers in November 1977.

Click here for more info about the Access-80 system Charles Oropallo put online for computer enthusiasts to call into for email and messaging back in 1977.

Tool Kit Index

Clearing Computer Cache
-Clear computer DNS cache

Email Etiquette info
-Email Tips

Email Set up info
Please note that we only provide email services - not the software or devices.

Email Software
We do not provide email software for your computer or laptop. You must go to the software vendor to set up your email software. For example, Outlook is developed and sold by Microsoft, so Microsoft is who you would go to for help with Outlook.

Email Devices
We do not provide email devices, like smart phones, tablets, or any devices that might be set up to access your email. For example, iPhones are Apple products, so Apple or their dealers is who you would go to for help with the products they manufacture.

That being said, we have several basic instructions here that we hope may help get you started, but for the BEST help, please directly contact the vendor or creator of the software you are using - or the company that sold you the software (or the phone) you are trying to hook up. We will be happy to recommend other companies that specialize in this regard.

Apple Mail
-Secure Setup
Apple Mobile Smarter-Mail
Apple Mobile POP Mail
Apple Mobile IMAP Mail

Samsung Android Smartphone
Samsung Android Galaxy S4

Microsoft Hosted Exchange

Microsoft Outlook Express
Microsoft Outlook
Microsoft Outlook 2010
-Secure Setup
Microsoft Windows Mail 6.0
Microsoft Windows Mail 2011
-Secure Setup

Mozilla Thunderbird
Mozilla Thunderbird 10
-Secure Setup

Web mail info
-How to use it
-Spam control

Configuring your Default Email Program
-Configuring for Windows
-Configuring for Macintosh

Mail List Info
-How to set up & use

Mail Frequency Check
-Microsoft Windows Live Mail

Outlook troubleshooting

WordPress Tutorials
-Managing your Content
-Logging On
-Adding Pages or Posts
-Adding Images
-Adding Audio Files
-Working with Posts
-Comparing Posts and Pages
-Large Media Library File Workaround
-Managing Updates

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CharlesWorks LLC

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It's Wednesday, June 3, 2020 at 8:41 pm in Peterborough, New Hampshire, USA     There are 10 guests browsing here.

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PO Box 128, Peterborough, New Hampshire 03458
Phone: 603-924-9867 in USA Mon-Fri 9-5 Eastern time

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