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How to Configure POP for Apple Mobile Devices

Owners of Apple iOS mobile devices that decide to not use the Exchange ActiveSync add-on will need to reconfigure their iOS device so it can acquire mail using either IMAP or POP3.

When using POP3 email is saved in a mailbox to a remote server till the user (you) checks their mail. Your mail is then downloaded to your choice of device and is no longer maintained on the server. When POP3 users are traveling or checking their mail from a multiple of locations, older emails will cease be visible because the messages will only exist on the device/computer you originally received your mail.

Applies to All Versions of SmarterMail

Follow these steps to create a POP3 connection to SmarterMail on an Apple iOS 4 device like the iPad, iPhone or iPod Touch:

  1. On the iPhone, touch Settings.

  2. Touch Mail, Contacts, Calendars.

  3. Touch Add Account.

  4. Touch Other.

  5. Touch Add Mail Account.

  6. Complete the Name, Address (email address), Password and Description fields.

  7. Click Next.

  8. Ensure POP is selected.

  9. Enter your incoming mail server information:

    • Hostname is typically If you are not sure, contact your email hosting provider.

    • Username is your full email address.

    • Password is the same password used to access webmail.

  10. Enter your outgoing mail server information:

    • Hostname is generally If you are unsure, contact your email hosting company

    • Username is your full email address

    • Password is the same password used to access webmail.

  11. Touch Save.

  12. The iPhone will attempt to establish an SSL connection to your POP and SMTP servers. If this succeeds, you will be done and can proceed to step 13. If this fails, you will see the prompt, "Do you want to try setting up the account without SSL?"

    • If the first touch Details

    • Then touch Trust

    • Touch Continue when the "Cannot Verify Server Identity" box appears again, and then finally press save.

    • If the second touch No.

    • Then Save.

    • If asked, "This account may not be able to send or receive emails. Are you sure you want to save," touch Save.

  13. Touch the account you just added (identified by your email address).

  14. Scroll down and touch the SMTP button.

  15. Select the server you just added, identified by the hostname from Step 9.

  16. Select OFF for Use SSL.

  17. Select Password for Authentication.

  18. Select 587 for Server Port.

  19. Touch the Done button to go back.

  20. Touch Account or your email to go back.

  21. Touch Advanced.

  22. Scroll down to Incoming Settings.

  23. Select OFF for Use SSL.

  24. Select Password for Authentication.

  25. Select 110 for Server Port.

  26. Touch Account or your email to go back.

  27. Touch Done to go back.

  28. Touch the Home button.

  29. Tap the Mail App to check you configuration.

For more information, refer to SmarterMail's online Help.


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Tool Kit Index

Clearing Computer Cache
-Clear computer DNS cache

Email Etiquette info
-Email Tips

Email Set up info
Please note that we only provide email services - not the software or devices.

Email Software
We do not provide email software for your computer or laptop. You must go to the software vendor to set up your email software. For example, Outlook is developed and sold by Microsoft, so Microsoft is who you would go to for help with Outlook.

Email Devices
We do not provide email devices, like smart phones, tablets, or any devices that might be set up to access your email. For example, iPhones are Apple products, so Apple or their dealers is who you would go to for help with the products they manufacture.

That being said, we have several basic instructions here that we hope may help get you started, but for the BEST help, please directly contact the vendor or creator of the software you are using - or the company that sold you the software (or the phone) you are trying to hook up. We will be happy to recommend other companies that specialize in this regard.

Apple Mail
-Secure Setup
Apple Mobile Smarter-Mail
Apple Mobile POP Mail
Apple Mobile IMAP Mail

Samsung Android Smartphone
Samsung Android Galaxy S4

Microsoft Hosted Exchange

Microsoft Outlook Express
Microsoft Outlook
Microsoft Outlook 2010
-Secure Setup
Microsoft Windows Mail 6.0
Microsoft Windows Mail 2011
-Secure Setup

Mozilla Thunderbird
Mozilla Thunderbird 10
-Secure Setup

Web mail info
-How to use it
-Spam control

Configuring your Default Email Program
-Configuring for Windows
-Configuring for Macintosh

Mail List Info
-How to set up & use

Mail Frequency Check
-Microsoft Windows Live Mail

Outlook troubleshooting

WordPress Tutorials
-Managing your Content
-Logging On
-Adding Pages or Posts
-Adding Images
-Adding Audio Files
-Working with Posts
-Comparing Posts and Pages
-Large Media Library File Workaround
-Managing Updates

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