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How to Configure IMAP for Apple Mobile Devices

The iPhone and iPad supports IMAP. IMAP allows you to retrieve emails and folders from SmarterMail and other mail systems and leave the emails on the server.

Applies to All Versions of SmarterMail
(and most mail servers supporting IMAP)

Follow these steps to create a IMAP connection to SmarterMail or your mail server that supports IMAP on an Apple iOS 4 device like the iPad, iPhone or iPod Touch:

  1. On the iPhone, touch Settings.

  2. Touch Mail, Contacts, Calendars.



  3. Touch Add Account.



  4. Touch Other.



  5. Touch Add Mail Account.



  6. Complete the Name, Address (email address), Password and Description fields.



  7. Click Next.

  8. Ensure IMAP is selected.



  9. Enter your incoming mail server information:

    • Hostname is typically mail.yourdomainname.com. If you are not sure, contact your email hosting provider

    • Username is your full email address

    • Password is the same password used to access webmail

  10. Enter your outgoing mail server information:

    • Hostname is generally mail.yourdomainname.com. If you are unsure, contact your email hosting company

    • Username is your full email address in lowercase

    • Password is the same password used to access webmail

  11. Touch Save.

  12. The iPhone will attempt to establish an SSL connection to your IMAP and SMTP servers. If this succeeds, you will be done and can proceed to step 13. If this fails, you will see the prompt, "Cannot Verify Server Identity" or "Do you want to try setting up the account without SSL?"

    • If the first touch Details

    • Then touch Trust

    • Touch Continue when the "Cannot Verify Server Identity" box appears again, and then finally press save.

    • If the second touch No.



    • Then Save.

    • If asked, "This account may not be able to send or receive emails. Are you sure you want to save," touch Save.



  13. Touch the account you just added (identified by your email address).

  14. Scroll down and touch the SMTP button.



  15. Select the server you just added, identified by the hostname from Step 9.

  16. Select OFF for Use SSL.



  17. Select Password for Authentication.

  18. Select 587 for Server Port.

  19. Touch the Done button to go back.

  20. Touch Account or your email to go back.

  21. Touch Advanced.



  22. Scroll down to Incoming Settings.



  23. Select OFF for Use SSL.

  24. Select Password for Authentication.

  25. Select 143 for Server Port.

  26. Touch Account or your email to go back.

  27. Touch Done to go back.

  28. Touch the Home button.

  29. Tap the Mail App to check you configuration.

Hopefully you are all set!

 

 


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Click on this picture of a Radio Shack TRS-80 to see more info about how Charles Oropallo built the Access-80 bulletin board system and put it online for people to call into with their computers in November 1977.

Click here for more info about the Access-80 system Charles Oropallo put online for computer enthusiasts to call into for email and messaging back in 1977.

Tool Kit Index

Clearing Computer Cache
-Clear computer DNS cache

Email Etiquette info
-Email Tips

Email Set up info
Please note that we only provide email services - not the software or devices.

Email Software
We do not provide email software for your computer or laptop. You must go to the software vendor to set up your email software. For example, Outlook is developed and sold by Microsoft, so Microsoft is who you would go to for help with Outlook.

Email Devices
We do not provide email devices, like smart phones, tablets, or any devices that might be set up to access your email. For example, iPhones are Apple products, so Apple or their dealers is who you would go to for help with the products they manufacture.

Instructions
That being said, we have several basic instructions here that we hope may help get you started, but for the BEST help, please directly contact the vendor or creator of the software you are using - or the company that sold you the software (or the phone) you are trying to hook up. We will be happy to recommend other companies that specialize in this regard.

Apple Mail
-Secure Setup
Apple Mobile Smarter-Mail
Apple Mobile POP Mail
Apple Mobile IMAP Mail

Samsung Android Smartphone
Samsung Android Galaxy S4

Microsoft Hosted Exchange

Microsoft Outlook Express
Microsoft Outlook
Microsoft Outlook 2010
-Secure Setup
Microsoft Windows Mail 6.0
Microsoft Windows Mail 2011
-Secure Setup

Mozilla Thunderbird
Mozilla Thunderbird 10
-Secure Setup

Web mail info
-How to use it
-Spam control
-Auto-responder

Configuring your Default Email Program
-Configuring for Windows
-Configuring for Macintosh

Mail List Info
-How to set up & use

Mail Frequency Check
-Microsoft Windows Live Mail

Outlook troubleshooting
-Winmail.dat

WordPress Tutorials
-Managing your Content
-Logging On
-Adding Pages or Posts
-Adding Images
-Adding Audio Files
-Working with Posts
-Comparing Posts and Pages
-Large Media Library File Workaround
-Managing Updates

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Tech Support
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Admin Support
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General Manager
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Admin Support
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Tech Support
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Graphic Design

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