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How to add more storage for or set up additional Microsoft Hosted Exchange email accounts created at http://CharlesWorks.domains

These directions presume you have already set up Hosted Exchange email accounts through us. If you have not yet set them up, please visit http://CharlesWorks.domains and purchase the accounts there. There is help available at the number at the top of that web page once you have created your account. If you are a current CharlesWorks client and desire to move your standard email  accounts to Hosted Exchange email accounts, please contact us at 603-924-9867 and we can help you with this.

NOTE: We suggest you perform any Hosted Exchange email account deletions you might need to do first, as deleting Hosted Exchange accounts will make accounts available to be added. Otherwise, you will need to purchase the number of new Hosted Exchange email accounts you wish to add.

LOG IN TO THE USER'S DOMAIN CONTROL ACCOUNT
 1. go into the user's domain account at http://CharlesWorks.domains and log in to their account
 2. click on "My Account" under "Welcome back"
 3. click on + in front of "Microsoft Hosted Exchange"

TO DELETE AN ACCOUNT
 4. click on "Manage" button and log in as needed
 5. find the appropriate account and click the red X on the end of the row
 6. affirm the deletion when prompted

TO CHANGE AN EXISTING ACCOUNT
 4. click on "Manage" button and log in as needed
 5. check the box in front of the account
 6. click on either "Edit" or "Contact Info" or "Reset Password" as desired
 7. complete the appropriate task

TO ADD A NEW ACCOUNT
 4. place the emails requested and create passwords and enter it into the user's database entry
 5. click on "Manage" button and log in as needed
 6. click on "Mailboxes" in left column, and then click on "Add Mailbox" button on the top row to the right
 7. ensure there are mailboxes available
     NOTE: If not, click on the "cancel" link, click on "my account" in upper right, and click on "my account overview", then click on the + in front of Microsoft Hosted Exchange, and then click on "options" on the right, then the "customize" tab on the top, then go to "TO PURCHASE ONE OR MORE NEW ACCOUNTS" below.
 8. click the "Next" button
 9. enter the Username, Password, confirm the password, and assign 3000 for the Space
10. click on the "Next" button and continue through the process
11. select the mailbox again when able and click Contact Info (from the top bar) and add their name and first name as Nickname then click "OK"
12. select the mailbox again when able and click "Edit" and add any alias addresses of their user name with @theirdomainname.com then click "OK"
13. exit the interface clicking on Log Out (upper right quadrant before "My Account")

TO PURCHASE ONE OR MORE NEW ACCOUNTS
 4. click on "Options" button
 5. click on the "Customize" tab
 6. use pull-down under "Add Additional Mailboxes"
     NOTE: The "Additional Mailboxes" will show your current number of mailboxes. Select that number plus the number of additional mailboxes you wish to add from the pull-down.
 7. complete the purchase process for however many accounts you need
 8. go to "TO ADD A NEW ACCOUNT ABOVE"

TO PURCHASE MORE STORAGE
 4. click on "Options" button
 5. click on the "Customize" tab
 6. use pull-down under "Add Additional Mailbox Storage"
 7. complete the purchase process for however much additional storage you need
 


Click here to find your domain name


Click on this picture of a Radio Shack TRS-80 to see more info about how Charles Oropallo built the Access-80 bulletin board system and put it online for people to call into with their computers in November 1977.

Click here for more info about the Access-80 system Charles Oropallo put online for computer enthusiasts to call into for email and messaging back in 1977.

Tool Kit Index

Clearing Computer Cache
-Clear computer DNS cache

Email Etiquette info
-Email Tips

Email Set up info
Please note that we only provide email services - not the software or devices.

Email Software
We do not provide email software for your computer or laptop. You must go to the software vendor to set up your email software. For example, Outlook is developed and sold by Microsoft, so Microsoft is who you would go to for help with Outlook.

Email Devices
We do not provide email devices, like smart phones, tablets, or any devices that might be set up to access your email. For example, iPhones are Apple products, so Apple or their dealers is who you would go to for help with the products they manufacture.

Instructions
That being said, we have several basic instructions here that we hope may help get you started, but for the BEST help, please directly contact the vendor or creator of the software you are using - or the company that sold you the software (or the phone) you are trying to hook up. We will be happy to recommend other companies that specialize in this regard.

Apple Mail
-Secure Setup
Apple Mobile Smarter-Mail
Apple Mobile POP Mail
Apple Mobile IMAP Mail

Samsung Android Smartphone
Samsung Android Galaxy S4

Microsoft Hosted Exchange

Microsoft Outlook Express
Microsoft Outlook
Microsoft Outlook 2010
-Secure Setup
Microsoft Windows Mail 6.0
Microsoft Windows Mail 2011
-Secure Setup

Mozilla Thunderbird
Mozilla Thunderbird 10
-Secure Setup

Web mail info
-How to use it
-Spam control
-Auto-responder

Configuring your Default Email Program
-Configuring for Windows
-Configuring for Macintosh

Mail List Info
-How to set up & use

Mail Frequency Check
-Microsoft Windows Live Mail

Outlook troubleshooting
-Winmail.dat

WordPress Tutorials
-Managing your Content
-Logging On
-Adding Pages or Posts
-Adding Images
-Adding Audio Files
-Working with Posts
-Comparing Posts and Pages
-Large Media Library File Workaround
-Managing Updates

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CharlesWorks LLC


Charles
Tech Support
Susan
Admin Support
Robin
General Manager
Jennifer
Admin Support
Michael
Tech Support
Wesley
Tech Support
Kevin
Tech Support
Evan
Tech Support

It's Friday, October 20, 2017 at 8:15 am in Peterborough, New Hampshire, USA     There are 13 guests browsing here.

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